Software engineering + AI products

Building scalable software and intelligent AI products.

Solid Technology is a Vietnam-based software engineering company founded in July 2023. We build scalable digital platforms, intelligent automation solutions, and proprietary AI products designed to solve real-world problems.

37platforms shipped
2.1Morders processed through agent‑assisted checkout
70%of support tickets resolved without a human

What we do

Engineering services, built end to end

We design and build scalable platforms, backend systems, and the AI agents that run alongside them — for teams who'd rather ship than maintain.

01

Commerce Platforms

Headless storefronts, custom checkout flows, and fulfillment integrations built to handle real order volume, not demo traffic.

Headless commerce Checkout & payments Fulfillment
02

AI Agents

Autonomous agents that handle support tickets, reconcile inventory, and recover abandoned carts — supervised, auditable, and tuned to your catalog.

Support agents Ops agents Human‑in‑the‑loop
03

Systems Integration

The unglamorous part: wiring your ERP, CRM, and payment stack together so the storefront and the agents agree on the same reality.

API pipelines ERP / CRM Observability

Our AI Products

IsBot — our proprietary AI product

Alongside client engineering work, Solid Technology designs, builds, and owns its own AI products. IsBot is the first: an AI-powered personal assistant designed to help people interact with intelligent agents through a natural, chat-first experience.

01
Solid Technology — personal AI assistant

IsBot

IsBot turns things you'd normally hand off into confirmed tasks and in‑app reminders, proposes tasks found in shared documents, drafts writing for your review, and can view and suggest changes to your Google Calendar — every change stays proposed until you approve it. Developed and owned by Solid Technology Company Limited.

OwnershipSolid Technology
CategoryPersonal AI Assistant
StatusAvailable

Selected work

Recent builds

A few of the platforms and agents we've shipped. Every number below is measured after launch, not projected before it.

01
Northbound Outfitters — apparel

Headless replatform + support agent

Replaced a legacy cart with a headless storefront and shipped an agent that resolves most support tickets end‑to‑end, from order status to return approval.

Tickets auto‑resolved70%
Checkout time−35%
Time to launch11 wks
02
Kiln & Co — home goods

Multi‑warehouse inventory agent

Built an agent that reconciles stock and returns across four warehouses in real time, instead of a nightly batch job that was always a day behind.

Discrepancies−92%
Manual hours saved30/wk
Warehouses synced4
03
Fielder Logistics — freight

Inbound quote automation

An agent reads inbound freight request emails, extracts shipment details, and drafts a quote for a human to approve instead of writing.

Quote turnaround4h → 12m
Emails processed3,200/mo
Draft accuracy94%

About

Built to ship, not to demo

Solid Technology Company Limited is a registered Vietnamese software company established on July 14, 2023, in Da Nang, Vietnam. We specialize in software engineering, scalable cloud systems, and AI-driven applications. Alongside our engineering services, we invest in building our own AI products, including IsBot, our personal AI assistant platform. Our mission is to make advanced software and intelligent AI agents more accessible, reliable, and useful.

Founded
July 14, 2023
Headquarters
Da Nang, Vietnam
Legal entity
SOLID TECHNOLOGY COMPANY LIMITED
Tax ID
4001270447
AI startup product
IsBot — isbot.ai

Company verification details →

01

Scope

We map your actual order and support volume before writing a line of code.

02

Build

Platform and agent ship together, so the agent is trained on real catalog and policy data from day one.

03

Operate

We stay on to tune agent behavior against real traffic, not a staging environment.

Contact

Tell us what you're building

Whether it's a storefront, an agent, or both — give us the shape of the problem and we'll tell you if we're a fit.

Email
hello@solidech.com
Response time
Within 2 business days